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The 5 Best Email Management Virtual Assistant Services

Email is an integral part of how we manage our tasks. Not only that; it is also an important mode of everyday communication. On average, people check their emails 2.5 hours each day. However, when it comes to work mail, the average person spends more than 3 hours a day just to read and respond to every received mail.
Believe it or not, organizing emails is a tedious task. It robs productivity and efficiency, especially when a person is swamped with different kinds of email. So, what does one do when they experience this instance? They hire an email management virtual assistant to manage their inboxes.
A cluttered inbox can be frustrating. Therefore, inbox management is a good idea. It takes off the stress on you and gives you more time to be productive.

Best Email Management Company

The 5 Best Email Management Virtual Assistants Services

Many email management virtual assistant companies are competing nowadays. Hence, it’s definitely a challenge to determine which company to hire for your inbox management needs. To help you choose which email management virtual assistant company is right for you, we’ve reviewed 5 companies that are considered to have competitive inbox management services.
There are many advantages to hiring an email management virtual assistant. First, you can be more organized. Second, you’ll never miss an appointment. And third, you won’t miss important details in your emails.
We know that inbox management is fundamental to any professional or business. This is why our team spent hours researching noteworthy email management solutions, to help you choose which email management virtual assistant services to hire.
Best Overall
dragapp-logo-review
Drag App is a task management application that offers a shared inbox to businesses and organizations for quick and simple communication, email and project management, collaboration, sales, and marketing. Everyone on the team can access the single centralized inbox, where all information and tasks are stored and shared. It is a shared inbox built for Google Workspace users.
PROS
  • Their user-friendly inbox management product works really well with Gmail.
  • Multiple people can manage emails without having to switch accounts.
  • Using their Drag App is helpful in organizing projects and assigning tasks.
CONS
  • Users can’t attach Word documents, PowerPoint, and Excel sheet files in the app.
  • It is dependent on Chrome extension and difficult to use for other web browsers.
  • You have to refresh the browser to update information.

VA SERVICE RATES

Drag App has monthly and yearly bill payment options. They have 3 options under the monthly and yearly billed payment.
Billed Yearly:
Free ($0 user/month)

Forever free as well for individuals who need the essentials. It includes 30-day history, solo inbox, 10 boards, unlimited productivity, limited integrations, limited workflow, mobile apps.

Plus ($8 user/month)

For teams starting out with collaboration, in Gmail. Inclusion of 6-month history, 10 shared inboxes, 50 shared boards, more collaboration, more workflow, consolidated billing, remove ‘Sent by Drag’.

Pro ($12 user/month)

For teams that want to control their work in one tool, in Gmail. This plan includes unlimited history, unlimited shared inboxes, unlimited shared boards, unlimited collaboration, unlimited workflow, Zapier integration, dedicated support.

Billed Monthly:

Free ($0 user/month)

Forever free as well for individuals who need the essentials. It includes 30-day history, solo inbox, 10 boards, unlimited productivity, limited integrations, limited workflow, mobile apps.

Plus ($10 user/month)

For teams starting out with collaboration, in Gmail. Inclusion of 6-month history, 10 shared inboxes, 50 shared boards, more collaboration, more workflow, consolidated billing, remove ‘Sent by Drag’.

Pro ($15 user/month)

For teams that want to control their work in one tool, in Gmail. This plan includes unlimited history, unlimited shared inboxes, unlimited shared boards, unlimited collaboration, unlimited workflow, Zapier integration, dedicated support.

They also offer a 14-day free trial for Plus and Pro plans with no credit card required.
CUSTOMER SUPPORT
Drag App may only have a couple of members but they give quality and hands-on customer support tutorials. In addition, Drag App has a great support team that quickly responds to their clients by giving practical and helpful solutions to their concerns. One client review said, “Customer service is very prompt through chat.”
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Best for Short Tasks
zirtual-logo-review
Zirtual is a virtual assistant service provider founded in 2011 by Maren Kate Donovan, who aimed for the service to cater to business owners, professionals, and small teams. This firm offers smaller programs for certain tasks that may only take a few days per month. Inbox management, data entry, administration, marketing, property management, and website maintenance and development are just a few of the many categories they provide.
PROS
  • You can communicate directly with your dedicated VA via email or SMS.
  • Both the interface and dashboard of Zirtual are very easy to use.
  • You can change plans, downgrade, or upgrade at any time.
CONS
  • There are no roll-over hours in Zirtual.
  • They do not refund and prorate unused hours.
  • The cost of Zirtual’s plans is quite high compared to other inbox management service providers.

VA SERVICE RATES

Entrepreneur Plan ($449/mo.)

12 hours of task work per month with 1 user included

Startup Plan ($749/mo.)

24 hours or task work per month with 2 users included

Small Business Plan ($1099/mo.)

36 hours task of work per month with 3 users included

Team Plan ($1499/mo.)

50 hours task of work per month with 5 users included

CUSTOMER SUPPORT
Zirtual has fairly responsive customer service that gets client issues addressed right away. Their Zirtual assistants assure you to do 95% of the tasks you need to be done. Aside from fast response from their VAs, they learn and adapt quickly to their clients’ requests and tasks.
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Best for Executives
delegated-logo-review
Delegated, formerly known as Red Butler, consists of virtual assistants and receptionists for executives. A US-based company, Delegated offers a range of virtual assistant services and pairs clients with college-educated assistants based in the US. They can assist with back and front office or personal assistance. They aim to help you streamline your business and life by sorting out your email inbox and other related tasks.
PROS
  • A wide range of specialized tasks Delegated VAs can perform.
  • Verified experienced VAs are at the clients’ disposal.
  • Delegated has a team available 24/7 to handle any emergency tasks.
CONS
  • The service offers limited integrations for calendar and scheduling management.
  • The overall costs are a bit pricey compared to competitors.
  • Availability might also be an issue, since other VAs offer 24/7 support; Delegated sticks to an 8-to-5 structure.

VA SERVICE RATES

Lite ($1200/mo.)

25 hours’ work of task per month

Ramp ($2400/mo.)

The most popular plan that comes with 50 hours’ work of task per month

Pro ($3600/mo.)

75 hours’ work of task per month

CUSTOMER SUPPORT
The firm prides itself for having very helpful and dedicated assistants. Delegated does not only have assistants experienced in specialty industries like medical and legal; they also have VAs ready to go the extra mile in doing tasks for you, especially organizing and helping you answer your email inbox.
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Best for Small Business
freeup-logo-review
FreeUp, also an email management virtual assistant provider, is well known for their 24/7 support team. They claim to hire and work with the top 1% of overseas talent. Once you sign up to their services, they will introduce you to the qualified staff that matches your VA needs within one business day.
PROS
  • Easy to use platform as stated by current clients.
  • Notable hands-on customer support.
  • Matches clients and VAs really fast.
CONS
  • FreeUp is new in the market.
  • They have a rigid selection process.
  • Smaller firm than its competitors

VA SERVICE RATES

Lite ($1200/mo.)

25 hours’ work of task per month

Ramp ($2400/mo.)

The most popular plan that comes with 50 hours’ work of task per month

Pro ($3600/mo.)

75 hours of task work per month

CUSTOMER SUPPORT
FreeUp has 24/7 customer support. They are responsive to each client’s issues and concerns with their services and platform. When one of their freelancers quits while working on a project with a customer, FreeUp pays the replacement fees. They are also quick to move in matching the customer to one of their virtual assistants to ensure a smooth process.
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Best Free Plan
dont-panic-management-logo-review
Founded by Jess Tyson in 2011, Don’t Panic Management is a New York-based firm that offers email management virtual assistance and other range of services. Their VAs have corporate backgrounds and professional experiences as executive assistant, marketing coordinators, and project managers.
PROS
  • VAs who work on in-person tasks.
  • 24-hour VA availability.
  • You can change plans, downgrade, or upgrade at any time.
CONS
  • Few service reviews despite the company's tenure of 10 years, as per Better Business Bureau website.
  • Reasonable high price notwithstanding, it might not appeal to businesses on a tight budget.

VA SERVICE RATES

Executive Assistants ($45/hr.)

Calendar and inbox management, project management, bookkeeping, event planning, and research

Marketing Assistants ($55/hr.)

Content management, email campaigns, social media curation and scheduling, webinar management, newsletter management

Content Producers ($65/hr.)

Content creation, podcast production, video production, webinar production, email marketing productions

CUSTOMER SUPPORT
A good thing about Don’t Panic Management is that they consider their firm as a virtual assistant agency to embody a people-first approach to virtual assistant success. They also provide 24-hour customer support and expect a response to your inquiry within one business day.
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Our Final Thoughts

Email management is a specialized tool utilized in every industry as it is accessible anytime and anywhere. Email is the most used electronic message medium for any professional exchange and business transaction. It is only right to hire help when one is flooded with hundreds of emails every day.
For that reason, we’ve researched various firms and platforms to compile a list of the best email management virtual assistant services. We want you to be able to analyze the pros and cons of each company and platform. All things considered, we highly encourage you to read our full reviews of the best email management virtual assistant services now.
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